Will callers know it's AI?

Most callers can't tell. Lily sounds natural and conversational — she uses empathy, remembers context, and responds like a real person would.

What if Lily can't answer a question?

Lily is trained on your specific business — your services, pricing, service area, and common questions. If she encounters something unexpected, she gracefully takes a message and notifies you immediately via SMS.

How quickly can I get started?

Most businesses are live within 48 hours. We learn your services, hours, and service area, then train Lily on your pricing and voice.

Can Lily book appointments?

Yes. Lily connects to your calendar and books appointments directly during the call, qualifying leads and filling your schedule while you work.

SMS Compliance & Opt-In Flow

Last updated: July 15, 2026

Opt-In Method: Two-Step Consent

LilyOnCall uses a two-step consent process to ensure a verifiable audit trail for every SMS recipient. Consent is never assumed — it must be explicitly confirmed via keyword reply.

Step 1 — Verbal Consent (during call):

“Would it be okay if I send you a quick text with your next steps? You'll receive up to 3 messages per month. Message and data rates may apply. Reply STOP to unsubscribe at any time.”

The caller must verbally respond with “yes” or a similar affirmative response. If the caller declines or does not respond, no text message is sent.

Step 2 — SMS Keyword Confirmation:

After verbal consent, we send a confirmation SMS with full disclosures. The caller must reply YES to opt in. No further messages are sent until the caller confirms. If no reply is received within 24 hours, consent is considered lapsed and no additional messages are sent.

“Witchcraftery: Thanks for speaking with us! You'll receive up to 3 messages/month about your inquiry. Message and data rates may apply. Reply YES to confirm and receive follow-up texts. Reply STOP to cancel at any time. Reply HELP for help.”

Consent is collected fresh on each call — we do not add callers to a recurring marketing list.

Message Disclosures

Message Type	Transactional — call summaries, follow-up reminders, and next steps related to the specific phone conversation
Frequency	Up to 3 messages per month per caller
Rates	Message and data rates may apply
Opt-Out	Reply STOP to unsubscribe at any time
Help	Reply HELP or call (971) 299-7033

Sample Messages

Opt-In Confirmation

Follow-Up Message

“Hi John, thanks for calling Witchcraftery today! As discussed with Lily, Nick will follow up with you tomorrow morning about your branding project. If you need anything sooner, call us at (971) 299-7033. Reply STOP to opt out.”

Appointment Reminder

“Hi Naomi, your project deep dive has been scheduled for July 14th at 9am via Zoom. If you need to reschedule, call us at (971) 299-7033. Reply STOP to opt out.”

Compliance Keyword Responses

Opt-In Keyword: YES

Witchcraftery: You're confirmed! You'll receive up to 3 messages/month about your inquiry. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time.

HELP response (keyword: HELP, INFO):

Witchcraftery: Need help? Call us at (971) 299-7033 or email hello@witchcraftery.io. Reply STOP to cancel messages.

STOP response (keyword: STOP, STOPALL, CANCEL, END, QUIT, UNSUBSCRIBE, OPTOUT, REVOKE):

Witchcraftery: You have been unsubscribed from SMS messages. No further messages will be sent. For assistance, call (971) 299-7033.

Data Privacy

Text messaging originator opt-in data and consent is not shared with any third parties. Phone numbers collected through our two-step consent process are used solely for sending transactional follow-up messages related to the caller's inquiry. See our Privacy Policy for full details.

Contact

Questions about our SMS practices? Contact us at hello@witchcraftery.io or call (971) 299-7033.

Witchcraftery
733 NE Meadow Drive
Portland, OR 97211